Week 5

After our interview on Monday, the process of current manual rostering can be concluded into following steps:

1.   Rostering staffs such as Jacqui Delorenz and Matt Dawe maintain a Staffing Configuration for care units. Each of them are responsible for several (may be 3) wards, and has a list of need for nurse in AM, PM and Night shift. The need usually doesn’t change unless the number of patients has changed manifestly.

2.   Every month, rostering staffs distributed the roster request sheets to nurses to get their available time, and they collect this information back to input it in Excel.

3.   Then they use Excel formulas to calculate if there are nurses whose request cannot be met, and use KRONOS to record the shifts and change them when necessary.

I do some research in China's workforce optimization solution software market. A company named GaiaWorks caught my attention. it provides solution in management of time and attendance, schedule, labor hour, HR& payroll, and so on.  

It provides several kinds of system suits which concentrate separately on roster,payment, accounting. Organization can buy either several modules or certain suits to fulfill their need. Their clients come from fields of manufacturing, retail, hospitality, logistics, and healthcare. 

The GaiaWorks put much emphasis on setting the strategic plan for workforce management . Before they implement solution for clients, they do a lot of work in getting to know the whole process and build a overall architecture.Which can be shown in their service to Nike-China factory. They help Nike to shorten their time of ordering to shipping at a 15% reduction.