Week 8

In our 8 weeks’ project, we conduct a compact research regarding the rostering in Disability Services (DS) of Department of communication.

Targeting at the objective of improving rostering system across DS, we gained the view of current system and expected future scenario by interviewing people in charge, analyzed the gap between actual performance and potential performance, proposed possible opportunities or solutions to fill in the gap, and compared these solutions to offer recommendation.

After fully considering what DS requires, what’s available now, how can the system be improved, what’s the cost, benefits and risks, we recommend the Department for Communities and Social Inclusion to buy the KRONOS Scheduler, another module of KRONOS software package. On the basis of satisfying DS’s requirements to the maximum, compared with other available solutions, KRONOS Scheduler shows advantage in tangible cost, easier integration with current systems, higher staff satisfaction, and lower risk of failure.

Within this project, we try to apply all the knowledge we have learned from the class. And as the progress of the project move forward, we gain better understanding of Enterprise Architecture . It creates detailed current scenario and desired future scenario to define systems, data and technology assets for an organization. As we have demonstrated, Enterprise Architecture involves much more than this type of routine planning exercise. At its foundation is the thorough understanding of how the organization operates from a business vision. This vision identifies fundamental capabilities and how to implement them by IT projects throughout the whole organization in a more cost effective way.

Besides, there are some important benefits that are not applicable for this project. By enterprise architecture, we can also organize logic for business processes and IT infrastructure, providing a long-term view of its processes, systems and technologies. Based on this architecture, individual projects are undertaken to build general-purpose capabilities in the long run, not merely to fulfill an immediate need.